Dec 13, 2021 · Users share their experiences and solutions for touchpad issues caused by I2C HID Device error in Windows 11. ( 1) Start windows <device manager>. Follow the instructions to update the driver. The power light indicator on or near the power button might turn on briefly but then go out. Jan 11, 2024 · The HID I 2 C driver is optimized to support all HID Clients. Mar 24, 2023 · So I'm currently using an Acer Predator Triton 300 SE, and I have endeavored to fix my touchpad (I2C HID) driver for quite a while. Driver Easy will then scan your computer and detect any problem drivers. Independent Advisor. Touchpad was working but then would stop after a Windows update particularly Defender. Windows will then conduct a search and either find you a new driver or Nov 21, 2023 · Then apply 2nd workaround, as Between 10 mins when the touchpad is activated (it may take longer as well but keep trying step 1 and 2), you can go to power management tab of "I2C HID Device" (most likely it will be 1st, but do verify which one is connected to your touchpad) and "TURN OFF or DISABLE or UNCHECK" setting - "Allow the computer to Aug 16, 2021 · Ikuti langkah-langkah dibawah ini untuk menginstall ulang driver HID-compliant touchpad. Second, enable the touch screen driver in Device Manager: In Windows, search for and open Device Manager. My Asus transformer pad's touchscreen has stopped working ever since I reinstalled windows and when I checked the device manager, I saw that there was a problem with a I2C HID device which showed Hey there, I am not exactly a computer professional and I am having a problem that I cannot find the solution to. Disable/Enable/Unistal driver & scan for hardware changes 2. 2. # Touchpad Issues;THE TUTORIAL IN THE VIDEO COVERS THE FOLLOWING:00: Oct 19, 2020 · I2c hid code 10. Update driver, check for updates on windows Step-1: Open device manager on your laptop. Sometimes helps to stop the I2C HID device, remove external mouse, than run Hardware Problem Solving and 1 from 10 times it ends with fixing the driver for I2C HID and it works for a while. I hope the updates will fix the problem for you. 166,373 40,802 26,732. 2-Click to expand the Human Interface Devices. Asking and doing all the steps the hp virtual assistant told me to. Computer reset, BIOS update, Uninstall I2C HID device, Windows updates, reset Windows 10, complete reinstall of Windows 10, Hardware tests. thanks again for your reply. 40 GHz Installed RAM 8. 1. This will help other users to find answers to their similar questions. So I guess it was because of the "AUTO Power Saving Feature" that can't be disable in this windows 11 . " inside I2C hid driver which has a yellow caution symbol below. " Select "Search automatically for updated driver software" and follow the on-screen instructions. Learn how to uninstall, reinstall, update, or disable the device to restore touchpad functionality. This driver enables all input devices to function effectively. May 10, 2019 · Run ePSA diagnostics. With the power off, disconnect the power cord from the back of the computer. On the next screen, go toDriver tab and click onUpdate Driverbutton. Hello @jacobbrinson and @jasonklamm. c. Aug 20, 2022 · - rename downloaded cab file to i2c. b. Expand the "Human Interface Devices" category. This leads to touchpad not functioning for a few days and later it starts working itself. 00 GB Device ID BC57E681-A150-4052-BF0D-11D7153F50BA Product ID 00331-10000-00001-AA641 System type 64-bit operating system, x64-based processor Edition Windows 10 Pro Version 20H2 Installed on ‎1 Here are a few of the most widely used programs in 2024: * Visual Studio Code (VS Code): This Microsoft developed popular, open-source code editor supports a wide range of programming languages and has numerous extensions for additional functionality. Jul 21, 2018 · 1- uninstall any previous windows updates that may have caused the issue. Press Enter. And a screenshot of the version of the driver installed: 1-Right-click on Start then click on Device Manager. Jan 14, 2023 · Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Kindly see the Driver Details given below) to see if fully updating fixes the issue. 804). In the device's Properties dialog box, click the Driver tab, and then click Update Driver to start the Hardware Update Wizard. Mar 21, 2020 · I am facing an issue with the I2C HID device driver wherein it shows the below error&nbsp; This device cannot start. I tried updating my os from windows 10 to windows 11 and even after updating, still touch pad is not working. Then go Edit > Find, once this is clicked on depending on your issue copy and paste the registry key that follows the issue. I have tried to uninstall and update the driver numerous times but it does not work. Recommended resolutions. Under "Property", change the selection to "Hardware IDs". I decided to restart and now it doesn't work at all. In the details for the driver, it shows Request for HID Descriptor faild (CODE 10). inf Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da} Service Dec 1, 2022 · Attached is the screenshot of system info. To fix this, open up run by hitting "windows key and R" and type in "regedit". 4-Take a screenshot of the General and Driver Dec 24, 2023 · Here's how you can do it: 1. my touchpad is not working many a times. It hardly works for 5-10 mins, and that too occasionally and stops working. ( 2) Please report your results. The component test for the touch screen has passed twice Apr 16, 2024 · Be alert for scammers posting fake support phone numbers and/or email addresses on the community. Microsoft is working on a solution. Sign in / Create an account Jan 19, 2020 · A while ago, my laptop's touchscreen began to stop working periodically, where a restart would fix this. Enable Synaptics HID Touchpad. Instead, only mouse is listed. d. Device ACPI\ELAN0749\4&47155c1&0 had a problem starting. Nov 15, 2019 · Touchpad I2C HID DEVICE. Nov 9, 2018 · Windows explicitly says there is a problem with the driver. I tried trouble shooting it but it did now work. Due to the error, the touc Nov 23, 2016 · In device manager I can see that I2C HID device can't start (ERROR CODE 10). Computer reset, BIOS update, Uninstall I2C HID 08-21-2022 02:10 PM. It shows code 10 - unable to start. Problem seems to be with "Power Management" of ELAN touchpad which has been impacted due to non-availability of Hi,i have a HP Pavilion x360 Convertible Laptop PC 14 running Microsoft Windows 10 Home Version 20H2 (os build 19042. Next, click on Search for automatically updated drivers. In the Systems section, there are two Serial I/O I2C Host controllers. Press Windows + X key and select Device Manager from the context menu. This includes any USB Mass Storage Device, USB Host Controller, and USB Root Hub. I tried checking if I'll find it in hardware but it's also not listed. Operating System: Microsoft Windows 11. Right click Uninstall. I checked the device manager and i see "This device cannot start. The Intel human interface device (HID) driver enables the BIOS to communicate with the operating system through Intel HID messages during an event of any input. Options. 4. Jan 17, 2024 · But with the Pro version it takes just 2 clicks: 1) Download and install Driver Easy. Nov 15, 2020 · But first, make sure the Driver "I2C HID" is fully Updated (in my case it is v10. Jan 25, 2022 · めっちゃいい製品なのですが、頻繁に「i2c hid デバイス」がエラーコード10を吐いてペンが全く反応しなく こんにちは、ぬいぐるみです。 以前Kindleでお絵かき記事をあげたのですが、その後raytrektabの10インチを買っていました。 Oct 8, 2023 · Recommended resolutions. This used to work but now does not. Than it crashes again. (Code 45) To fix this problem, reconnect this hardware device to the computer. Right-click on the I2C HID Device and select Update driver from the context menu. Kemudian klik kanan pada HID-compliant touch pad dan pilih opsi Uninstall device. Press Windows key + X. sys and mshidkmdf. Step-4: Click on "Next" on the Troubleshooting dialog box. - Browse among your folders. I have done all of the following, and more, multiple times. I just ran the troubleshooter for hardware and it detects that i2c HID device has a driver issue. HP Customer Support - Service Center. Enter the required information at the link below, and it should provide a general report of the problem and the most likely way to fix it. Sometimes a r Dec 11, 2020 · I checked the device manager and see a failure in I2C HID Device. Oct 7, 2019 · My Laptop is Dell Inspiron 5567, and I am using windows 10 operating system. have updated all device drivers, updated BIOS, uninstalled, reinstalled, disabled, re-enabled, and it is still not working. Mar 25, 2023 · Please type the word update in the search and update the computer. Like most computer issues, you can sometimes clear up this code 10 problem in Windows with a simple restart. Troubleshooting it. - Update driver. A number of posts on this, so please if you have advice the following has not worked: 1. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Feb 2, 2019 · In Windows, search for and open Device Manager. I tried uninstalling, using the device manager hardware scanner, and deleting it, but to no avail. 2-Type: msinfo32 and click on OK. Note You may be prompted to provide the path of the driver. Choose "Search automatically for updated driver software. Right-click on the I2C HID Device with the warning symbol and select "Update driver". Mark Topic as New; access a personal dashboard to manage all of your devices in one place, view warranty information, case status and Nov 27, 2023 · If a USB device is generating the Code 10 error, uninstall every device under the Universal Serial Bus controllers hardware category in Device Manager as part of the driver reinstall. A request for the HID descriptor failed. Expand the Human Interface Devices heading. Thank you in advance for any help and insight. 2) Double click Human Interface Devices category. Both are using Win 10 drivers. 195 Oct 8, 2021 · 2. Restart the computer to reinstall the touchscreen driver. Driver Name: hidi2c. Right-click on the I2C HID device and select Uninstall device. The problem is described as follow: Problem status STATUS_DEVICE_POWER_FAILURE C000009E Problem code 0000000A There are 3 drivers that are responsible for the proper working of the touchpad driver in this laptop-. 3) Right-click on it and select the Update driver option. Spot and expand the expand Human Interface Device. With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. in the device manager the I2C HID Only real way, is for the computer shop to have replaced the touch pad for another and see if the issue is the same. Mar 2, 2024 · Paul_Tikkanen. if you'll find someone's post helpful, mark it as an answer and rate it please. My device is up to date and I tried cleaning my screen but it did now work. When I check for Touchpad in Mic and other pointing devices, it's not there. Seems this is some Synaptic device. try official DRIVER, if problem not solved means, i will give the latest version supported for other asus laptop. Jun 24, 2024 · Somehow it makes the devices in S3 state which to my understanding is "sleep mode" ( must at S0 -> D0 to operate ) Because what happened here is "POWER_FAILURE". Feb 14, 2024 · If the hardware key does not contain a “FailReasonString” value the message above is displayed. Once uninstalled, restart the laptop. Select the Main tab, check whether the Touchpad is in I2C mode, if it is, change that to Basic Mode. Check HP support site for any Synaptic driver or motherboard drivers. Jan 3, 2019 · Still have 2 of these older but handy for reading / internet browsing laptops (T6S89UA#ABA)- when I updated to Windows 10 it gave me the hid device code 10 and the touchscreen mode stopped working. Mar 2, 2019 · I have done all of the following, and more, multiple times. 2- restore to a previous windows checkpoint (takes whole day) 3- reinstall the Dell Chipset. Immediately on startup the device is not recognized > no mouse pointer, no response to touchpad input. Open the Device Manager (Windows key + R) - Left click on “ Human Interface devices ” and look for “ HID-Compliant device ” or “ Dell Touchpad ”. When I go to Device Manager, I found that I2C HID Device is not working well. Find the I2C HID Device under Human Interface Devices. The touchpad will function. Save that setting and restart your laptop. I have a problem with I2C HID Device (code 10). Jul 21, 2023 · Press and hold Shift+click the restart button on the lock screen to open recovery options. exe -id DeviceDiagnostic". Right-click or tap on the Synaptics HID Touchpad device and select Enable. I am working as a Mathematics lecturer in a PU college. 3-Right-click on the I2C HID Device driver and click on properties. Thank you! Right-click Intel Serial IO I2C Host controller-9D60 and select Properties, then uninstall the driver, reboot and let Windows install the driver and see whether it helps. Manually Update Drivers: Right-click on the Start menu and select Device Manager. Deleted the drivers. 3. Dec 19, 2021 · # Code 10 error fix - This device cannot start; A request for the HID descriptor failed. Check the box that says "Delete the driver software for this device" and click Uninstall. 3) Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your May 18, 2020 · Same problem, I just think it was due to any update taht was either automatically done by windows or by the SupportAssist. (Code 10). Confirm the uninstallation. I attempted using the HP Support Assistant and the HP Diagnostics software (which didn't show any options for the touch screen). You should always take this basic troubleshooting step first, so you don't waste time on more advanced methods unnecessarily. Oct 11, 2020 · 10-15-2020 09:21 PM. Click Advanced options>Troubleshoot. I2C HID Device (This device cannot start. If the I2C HID Device has a problem and is not functioning properly, you will see a yellow exclamation mark next to it. I Checked my device manager and it said I2C HID device not starting (code 10). Report abuse. It updated the driver to version 30. Right-click on the Unknown device and click on Properties. It's probably a hardware issue. 3, dated 4/19/2018. Please Right-click Start->Device manager, right-click your touchpad->Properties->Driver->Roll back driver to roll back the driver. The HID I 2 C driver enables devices and system manufacturers to reduce the total number of drivers they have to develop to support common device types like keyboards, touchpads, touch screens, sensors, and so on. Right-click on it and choose "Update driver. Aug 26, 2022 · Device manager shows i2C HiD Device Error, code 10 Request for HiD descriptor failed. Di jendela Device Manager, perluas Human Interface Devices. Reboot Your Computer. This package provides Intel Human Interface Device (HID) Driver and is supported on Lenovo Yoga Slim 7-14ITL05, Yoga Slim 7-15ITL05, IdeaPad Slim 7-14ITL05, IdeaPad Slim 7-15ITL05 and running the following Operating Systems: Windows 11 (64-bit) Feb 3, 2023 · Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. DaveM121. Click Device Manager. Aug 27, 2020 · Open Device manager, right click on I2C Hid Device icon, select Properties. " message and when I uninstall it it just comes back again. Open Device Manager by pressing the Windows key + X and selecting Device Manager from the menu. On the third time, windows should open Windows Recovery automatically. I have gone through all of the troubleshooting I can find on here and elsewhere on the web. On the same page click on the advanced or additional updates and update those also. Nov 21, 2023 · so after updating my laptop to windows 11 23H2, my 12, HID Drive stopped working and showed a code 10 - request for HID descriptor failed, because of this my touchpad isn’t working (also other devices have become hidden in device manager). Step 1: Update the Driver. Step-2: Find "I2C HID Device", Right click and "Uninstall" it. I also tried the regedit to check the Synaptics but I don't see that specific options listed under my Softwares. " Jan 12, 2023 · Created on January 12, 2023. The touch screen device is labeled HID-compliant touch screen, or similar. When you mess around in the Device Manager, there are times when setting it to show hidden devices may be helpful. my device manager is also showing the same "This device cannot start. . Nov 7, 2020 · Most of the time it happens when an update is installed or you perform a restart of the computer it usually causes a conflict with some drivers. Sep 22, 2023 · To update the driver manually through Device Manager, follow the steps below: 1) Press Win + X and choose Device Manager. Connect an external USB mouse then run the Hardware Troubleshooter: Open Start > Settings > Update & security > Troubleshoot. If you are not able to reach the lock screen or start your computer, restart your PC two times when the boot screen is shown. When complete, restart to see if the problem is resolved. You can right-click on the ID and select "Copy". It only works in bios. Mar 26, 2023 · I2C HID Device Driver code 10 - touchpad not working, and more worrying, cursor mouse pointer disappears. In the device manager, the I2C HID Device says "This device cannot start. In the Device Manager, right-click the I2C HID device, select Properties, go to the Driver tab, and then click the Driver tab. Oct 9, 2018 · Harassment is any behavior intended to disturb or upset a person or group of people. It shows the device cannot start (Code 10) in properties. Jun 13, 2019 · Hi, I have noticed that my touch screen is not working since the past week or so. Occasionally some of these steps work, for a while. ) Hi, For some time I've been experiencing some touchpad-related problems, it stopped working multitouch/multi-finger touch after a time of use, but after the restart, the touchpad started working again, but the issue was I2C HID Device Cannot Start (Code 10) Open. 0. Press the Windows key + X and select Device Manager from the menu. We found a workaround by uninstalling the I2C HiD device and restarting. Hi Benjamin , Boot your laptop into BIOS. If you continue to have a problem, I would suggest contacting Lenovo as this is a known problem with their computers. A comment suggests checking the cable connections and cleaning the contacts. My touchpad doesn't work. I have tried everything, inc updating my bios and trying to go back to my old windows, and have even Nov 18, 2023 · My touch pad stopped working recently. Right-click on the I2C HID Device and select Update driver. The Feb 5, 2024 · After the release of WIN 11 23H2 update around Mid-Nov'23, HP Pav X360 14 Convertible PC 14 - dy0000 laptop's touch pad has started behaving erroneously. I've tried updating the drivers and all of that but I think the problem is the I2C HID Device, which is Here are a few of the most widely used programs in 2024: * Visual Studio Code (VS Code): This Microsoft developed popular, open-source code editor supports a wide range of programming languages and has numerous extensions for additional functionality. Product: hp pavillion x360 convertible. Every 2-3 days, the I2C HID device fails and gets that yellow icon on it. Cleaning my screen from fingerprints or grease/dirt. Click on the Power Management Well, when opening Device Manager you go into the Human Interface Devices, only to notice a warning sign present next to I2C HID Device. - Close the Device Manager and restart the computer. Buka Device Manager dengan menekan tombol Win + X dan pilih Device Manager. Apr 11, 2020 · Hi. 4- uninstall I2C and restart. Failing that, with the other info provided the touch pad itself may have died. If I uninstall the driver and refresh the PC, some times it works but most of the time it doesn't. This weekend, the touchpad on my laptop (Acer Aspire A715-72G) stopped working - slowly at first, requiring only a restart before it was back up, and then not working at all starting this morning. The touchpad has had this problem for a while where it just doesn't work. Jun 6, 2017 · In my devices it's not listed as Mouse & touchpad. My touchpad gestures are not working correctly. Eventually, however, the HID Compliant Touch Screen driver just disappeared from the Device Manager. Locate and double-click on the Human Interface Devices option. 2) Run Driver Easy and click the Scan Now button. I can sometimes go 2 weeks without an issue. I2C HID device cannot start (code 10) I am having recurring issues with the Input Devices ( touch screen, keyboard, etc. Sep 5, 2022 · Windows update impacting certain printer icons and names. Select the "Details" tab; 3. 03-02-2024 06:26 AM. The Synaptics HID Touchpad will appear in Device Manager. And whenever this happens, the HID compliant touchpad driver grews out and is hidden (viewed through checking 'Show hidden devices') Nov 11, 2023 · Based on your screenshot, it seems that "Logitech - HIDClass" was installed, and it makes the touchpad use an incorrect driver. Click here to learn more Jan 2, 2024 · If the hardware key does not contain a “FailReasonString” value the message above is displayed. 40GHz 2. Restart your computer, then try accessing the device again. Click Hardware and Devices. Right-click on the Start icon in the Taskbar or press Windows + X to launch the Quick Access menu and select Device Manager from the list of options from the pop-up menu. Level 22. Sep 28, 2018 · uninstall the touchpad driver completely and then restart the windows, then download, asus precision touchpad driver,then install. Send the Hardware IDs in the Value field. The HID I 2 C driver is available on all client SKUs of Windows and is Dec 21, 2023 · I have updated all my drivers to the latest version, and tried rolling them back to see if my touchpad works, but nothing works. This package contains the Intel HID Event Filter driver. I have a problem with the touchpad driver; it randomly stops and starts working due to some driver issue. Please let us take control of that, do something in windows 11 next update Jul 2, 2023 · 1. Dec 16, 2021 · Please help,My notebook touchscreen was playing up before (tapping a few times before it responded). Click Run the Troubleshooter. Can someone please suggest me the solution to get rid of this problem. I do fix it eventually, but it repeatedly keeps failing once again. - Choose " Search for updated drivers on Windows Update " see below. This device cannot start. 18362. The touchscreen device is labelled HID-compliant touch screen, or similar. I have a Dell G7 (7588). Sign in / Create an account Dec 16, 2020 · Device name DESKTOP-FJ2FCIT Processor Intel(R) Core(TM) i3-7100U CPU @ 2. If the touchpad does not work for you, optionally use a mouse to navigate on your computer and download the drivers, since the touchpad does not work. I did that too but i think windows is not auto installing the driver. They are using Intel drivers. Aug 26, 2023 · Here's how: a. I clicked the Update Driver button and selected Search automatically for updated driver software. cab ( remember path where file is located ) (3) Extract file i2c. Select Start and click on the Settings icon. Check your BIOS and see if it’s been disabled or something you’ll find instructions online easily enough. Feb 19, 2019 · Intel HID Event Filter Driver. May 22, 2023 · A user asks how to fix the touchpad error on a Predator Helios 300 laptop. Apr 4, 2024 · Update your driver manually. Hello I have a problem with a laptop hp 14-dx0002dx when reinstalling Windows 10 64bits compilation 2004 the touchpad stopped working and even does not appear in devices, it only seems to me a device ii2c hid with code 10 I have installed all the drivers directly from hp for this model laptop and Windows 10 (2004) 64 bits Jun 3, 2018 · every time i manage to "fix" it for a little longer time, any windows update made on the windows 10 makes the driver problem again. Oct 17, 2020 · Right-click or tap on the 12C HID Device and select Enable. I can run the HP hardware tests (before Windows Mar 22, 2022 · Send the I2C HID Device IDs. I have a Razer Blade 14 2021 model - Windows 11. I have restarted my device. Driver files for I2C HID device are hid2c. Jul 21, 2018 · In Device Manager, open System Devices > Intel Serial IO I2C Host Controller. Update the driver. " Jan 30, 2022 · On my Dell system, the HID section of the Device Manager has a touchpad and I2C HID device. Reply. sys. Locate the "I2C HID Device" under the "Human Interface Devices" section. 100,1816. Nov 30, 2017 · After reconnecting each of the peripheral devices, run Windows Update and HP Support Assistant to update all device drivers. Also for myself when I lose this driver eventually in the future. Step-3: Search and open "cmd" (command prompt) and type "msdt. Go to the "Driver" tab and click "Rollback Driver" (if this option is available). May 30, 2024 · Ensure that you have the latest drivers installed for your touchpad and I2C HID Device. Also, in the device specifications, it states that no pen or touch input is available (although it is and always has been a touch). Go to the Driver tab; the driver was dated sometime in 2017. May 18, 2021 · Randomly everytime windows 10 is updated, which also update drivers, causes the I2C HID Device error occuring. 1 provided by Microsoft. Right-click on the said device and click on Properties. Run Windows updates to see if a Touchpad driver gets installed. I updated my BIOS due to an urgent alert (same model as yours) and I got the same issue. cab using 7-zip ( remember path where extracted directory is located ) (4) Start windows <device manager> - locate <i2c hid device> - right click <update driver> - Select to locate the drivers locally on your PC. - Right click on <i2c hid device>. ) on my HP Spectre X360. Threats include any threat of violence, or harm to another. My current update version is Windows 10 Home 64-bit Version: 17763. Uninstall and reinstall the driver: Completely uninstall the touchpad driver from the Device Manager. Navigate to the Human Interfaces Devices option and click to expand. the latest forum chat i can find to this issue is from 2016 and it doesnt help me fix the problem. * Eclipse: An integrated development environment (IDE) primarily used for Java development. As such, the touchscreen doesn't work. Device Manager says I2C HID Device (which the Nov 23, 2023 · Update Drivers: Go to the "Device Manager" on your Windows 11 system. Jul 2, 2024 · Hit the Windows key, type Device Manager in the search box, and click Open. Find the I2C HID driver, right-click on it, and select Update driver. Double-click on the device to open the properties window. Aug 1, 2021 · The I2C HID device driver remains present with the yellow exclamation mark > The device cannot be started (code 10). Dec 24, 2019 · Uninstalling and installing the driver that is causing the problem ( I2C HID Device). Right-click the touchscreen device and select Uninstall. Dec 11, 2020 · I checked the device manager and see a failure in I2C HID Device. Scroll down. Feb 22, 2023 · Harassment is any behavior intended to disturb or upset a person or group of people. Apr 29, 2016 · When I go to Device Manager and Human Interface Devices, I click on HID-compliant touch screen, and it gives me this message: Currently, this hardware device is not connected to the computer. (Code 10) A request for the HID descriptor failed. I have dell g5 15 5587 laptop and installing this specific driver solved the Aug 24, 2023 · 1-Right-click on Start then click on Run. The disable/enable option under the driver tab is grayed out. Replied on December 1, 2022. i really need help because i cant count on my touchscreen on many situations and in class i cant use a usb mouse Jan 10, 2022 · I2C Hid Device - request for the HID descriptor failed (Code 10) Hi, If anybody still struggles with this problem I'll post my solution here, because all the other posts are closed even though unsolved. I even tried to do a touchscreen component test (which failed as the screen is not responding to my touch). The external mouse is working fine. Dec 8, 2023 · Type Device Manager in the Desktop Search bar and click on the Search result to open the corresponding window. or dp jq bb jp ce vh oa zh pe